Over-priced. Although its location is convenient for folks who live near Northshore drive, a recent brake job cost 20%+ more than comparable shops in Knoxville. Buries hidden charges (shop supplies account for ~10%) to add to the overall cost. The vendor response - "we use OEM parts" doesn't justify the additional costs. (Dealerships are quite competitive too). Recommend checking prices with local auto shops before signing up for work. Their "free" coupons (for example "Free" air conditioning system check) is just to get you in the shop for the paid work. Had air conditioning system charged (including Freon and a part) at another shop 20% less than their diagnostic fee.
Thanks for coming in Monty,when comparing prices always be sure its Apples to Apples. Our warranty is 3 year 36,000 miles nation wide.