Solway Location

(865) 927-1505
9009 Oak Ridge Highway,  Knoxville, TN 37931
Mon - Fri: 7:00 AM - 7:00 PM
Sat: 8:00 AM - 5:00 PM

Northshore Location

(865) 392-1700
10117 S. Northshore Drive,  Knoxville, TN 37922
Mon - Fri: 7:00 AM - 7:00 PM
Sat: 8:00 AM - 5:00 PM

Farragut Location

(865) 312-8366
11926 Kingston Pike,  Farragut, TN 37934
Mon - Fri: 7:00 AM - 7:00 PM
Sat: 8:00 AM - 5:00 PM
5
Solway

It is the only place we take our cars. Friendly people, they always try to help us save money.

WE WANT 1ST CHOICE TO ALWAYS BE THE ONLY PLACE YOU TAKE YOUR VEHICLES. EXPECT THIS KIND OF SERVICE EACH TIME YOU COME VISIT OUR STORES. THANK YOU!

- Solway
5
Solway

Outstanding! They/Jeff worked me in so it fit my schedule. My thanks. Will be back in 5,000 miles.Thanks for sending the email coupon.

THANK YOU! EXPECT THIS KIND OF SERVICE EACH TIME YOU COME VISIT US.

- Solway
5
Solway

very pleased with the service

THANK YOU! WE AT 1ST CHOICE INVEST ALOT IN OUR EMPLOYEES SO WE CAN OFFER THE BEST CUSTOMER EXPERIENCE. EXPECT THIS EVERYTIME YOU COME IN TO VISIT US.

- Solway
5
Solway

Good service by helpful and polite employees

THANK YOU MARJORIE AND VICTOR, WE AT 1ST CHOICE STRIVE FOR CUSTOMER SERVICE, WE DO THAT BY HIRING THE RIGHT EMPLOYEES FROM OUR MANAGERS TO OUR TECHNICIANS. EXPECT THIS EVERYTIME YOU COME IN TO OUR LOCATIONS.

- Solway
4.5
Solway

Kind, courteous, knowledgeable of problems concerning vehicle.

Thank you William, We always try to be kind, courteous and knowlegeable to everyone that walks in our door, Thank you for the kind words and yes this will be an ongoing thing for you when you visit our location. Thanks again.

- Solway
5
Solway

first time visit & the guys were great. didn't try to push anything on me that wasn't needed, which I really appreciate. will be back.

First time customers or customers who have been comming to us for years will always get treated the same way. We at 1st Choice Automotive strive for customer service, Honest pricing and the best staff in the industry.

- Solway
5
Solway

My tire kept losing air, so they checked it out and couldn't find anything wrong with the tire. They said there may be a crack in the wheel, but if there was it was a hairline and couldn't find it. Before I came in someone with my same car had the same problem. They put a chalking around it but warned that wouldn't fix the problem. They didn't charge me. I appreciate their honesty because I've been many places where they'd make something up then charge an arm and a leg.

Honesty is key in this business, and we strive for it. With our great customer service and excellent staff you can always depend on us to help you with your veh. Thanks!

- Solway
5
Solway

They worked me in quickly. The office is clean and they answered all of my questions. I will return and I will refer friends and family to them.

Mrs, Wrape Thank You For Your Response, We expect our customers to be happy when they leave, thats why we keep our offices clean and our staff professional, expect this everytime you come visit our locations.

- Solway
5
Solway

Often, it's hard to find a service center that will, and can, service/repair my Audi, but First Choice has no issue with it. One of the managers has more knowledge of Audis than the local dealer and other facilities I've taken it to. I highly recommend you visit First Choice if you have an Audi! You'll be dealing with an excellent company and staff!There prices are comparable to anyone else I've visited, but they have a 3 year warranty, whereas others- including the dealer- only have a 1 year. So, in short, go to First Choice for your Audi needs. Heck, even if it's not an Audi, take it in!

Thank you Lance, We pride ourselves on customer service and the know how on how to fix all veh's. Expect the same service each time you visit our locations.

- Solway
5
Solway

great job. They watched my pennies. Always attentive. We love the neighborhood atmosphere

Roy, Thank you for your response. We strive for customer service so expect this everytime you come visit our locations.

- Solway